Privacy Policy
Last updated: 5/3/2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support.
Personal Information:
- Email address
- Name (optional)
- Account preferences and settings
- Communication history with our support team
Usage Information:
- Pages visited and time spent on our site
- Features used and interactions with content
- Device and browser information
- IP address and general location data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our educational services
- Send you newsletters and educational content
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve our platform
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- Service Providers: We share data with trusted third-party services that help us operate our platform:
- Supabase: Database and authentication services
- Stripe: Payment processing (if applicable)
- OpenAI: AI content generation services
- Resend: Email delivery services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
- Account data: Until you delete your account or request deletion
- Newsletter subscriptions: Until you unsubscribe
- Support communications: Up to 3 years for quality assurance
- Usage analytics: Aggregated and anonymized data may be retained longer
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Withdrawal of Consent: Withdraw consent for data processing
To exercise these rights, please contact us at support@mybitcoinsherpa.com.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: support@mybitcoinsherpa.com
Business: MyBitcoinSherpa